I have found that a strong frame around what I am writing goes a long way to easing my day and ensuring that I am able to live some of my strongest values – seeing people as people, connecting to them as people, starting from where they are at (and accepting where that is even if it is hard to see from my perspective), seeing past the emotions and words and ideas to the person who is experiencing and sharing their world. The other frame that is important here is how my experience and reflections are generated. I engage with and share and reflect with people from a wide range of spaces and places and I reflect on common patterns that I am seeing and remembering and hearing – which is a long way of saying should you think you recognize yourself or someone you know in what I reflect, then I have done my job in accurately reflecting a pattern and more importantly, ummm….probably not! Which is not to say that something I experienced isn’t part of [...]